BBT / ACTE Forum - London - November 8, 2018

Nov 8, 2018

09:00 AM - 10:00 AM Registration, refreshments and networking
10:00 AM - 10:05 AM Opening remarks Chris Pouney
With a diverse set of topics for this year’s second BBT Forum, delegates can hear how best to put people first into their travel programmes; gain insight into effective sourcing strategies; and take stock of the latest NDC developments.
10:05 AM - 10:40 AM Keynote address: Mental health - public sector travel challenges Katrina Williams
With one in six people in the workplace struggling with mental health challenges at any one time, Katrina Williams will talk about how the Crown Commercial Service factors this area, among other aspects of traveller well-being, into its travel procurement strategy and global programmes for the public sector.
10:40 AM - 11:40 AM Session one: Taking care - does well-being have a role in the travel programme? Matthew Parsons , Carolyn Pearson, Matthew Holman
Paul Tilstone
From mental health and risk, to gender diversity and inclusion, travel policies and programmes are expanding. Our expert panel will explore if – and how - buyers are adapting to these growing demands on their skillsets.
11:40 AM - 12:05 PM Networking break & refreshments
12:05 PM - 01:05 PM Session two: Distribution dynamics - plugging into new supplier technologies Adrian Parkes, Clare de Bono, Ian Ferguson
In the air and on the ground, changes are being made to distribution channels. As a result, buyers must be plugged in and switched on to the latest alliances being formed between GDSs, airlines, hotels and other suppliers, with more direct connects and NDC-based fares coming into play. But ultimately who is paying for technology investment, and what are the risks for buyers? This is your chance to quiz our panel of experts.
01:05 PM - 02:05 PM Lunch and networking
02:05 PM - 03:05 PM Session three: How to navigate the new landscape of travel procurement Oliver Moore , Julie Murphy, Thomas Maynard
Anu Kuchibhotla, Marc Wise, Carol Neil
When it comes to developing travel programs, travel buyers must consider whether buying locally, regionally or globally represents the best balance of price, control and suitability. Buyers must stay on top of real-time pricing, spot-buying, fare-tracking, local vs. global and outsourcing trends to negotiate the very best deals for their business. The panel will shed light on best practice procurement to help you create a winning strategy with suppliers, TMCs, technology partners, payment providers and more.
03:05 PM - 04:05 PM Session four: Question time Tom Otley
Question Time: During the day, simply write down any points or questions you’d like tackled and in this open session we put them out to the collective knowledge and experience of the room.
04:05 PM - 04:10 PM Closing remarks Chris Pouney
04:10 PM - 05:30 PM Drinks reception
Attendees are invited to join the BBT team and forum planning committee for networking drinks.